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ILOG Connection is produced by the Communication Department of ILOG S.A. in Gentilly, France |
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COMPANY NEWS STC Gives 3 Quality Awards to ILOG Technical Writers ILOG’s excellence in software extends to its technical documentation, as three of its manuals have recently shown by receiving awards from the Society of Technical Communication (STC). At a dinner ceremony held Sept. 24, the president of the French STC chapter, Alison Bourdel, gave the members of the ILOG technical communication team certificates commending their work. The STC is an international organization for technical communicators, and currently has more than 20,000 members worldwide, making it the largest association serving the technical communication profession. Annually, the European chapters of the STC select the best works submitted by their members, judging the entries on content, structure and design. Awards are given in four categories: Distinguished Technical Communication, Excellence, Merit and Achievement. The awards ILOG won were in the last three categories, placing the company’s manuals among the best in Europe. The awards went to:
The awards were given to the entire ILOG documentation team, for their ability to back the leading software components with words that work. Developers have long found the best source of information on ILOG components to be the supporting technical manuals, which are well-written and structured in an easy-to-follow format. The ILOG technical communicators extend the user-friendly nature of the company’s software to their documentation, making ILOG components fully fledged products. Led by Virginie Ahrens, the team currently has 10 full-time professionals: Evyatar Av-Ron, Kathleen Callaway, Janice Enger, Helene Kencker, Valerie Lecompte, Kevin Lohman, Veronica Murphy, Isabelle Murru, Judith Schoof and Karen Sumpter. Most of them have been in the industry for several years, constituting a vast pool of knowledge in their field. The STC has a diverse membership that includes writers, editors, illustrators, scientists and engineers who work in a wide range of fields, from computer and other high-tech industries to medicine and advanced sciences. Among the other companies to receive awards from the STC at the ceremony were IBM, Siemens and Business Objects.
ILOG Creates Divisions to Better Serve Customers To better serve its new and longtime customers, ILOG has refined its industry-based strategy by establishing business divisions for the main sectors covered by the company. In 1998, ILOG shifted its sales and marketing orientation from products to industries, focusing on telecommunications, manufacturing, transportation, and defense and aerospace. This orientation proved so successful that this year the company has taken it a step further by creating business divisions fully encompassing sales, services and product development for each sector. "By placing all the activities under one roof for each industry," explains Pierre Haren, ILOG CEO and co-founder of the company, "we’re extending our ability to respond more quickly to demand and further ensure all our customers’ needs are fully met." 'Full-Service' divisions Covering main industries For the second year in a row, International Data Corp., the computer industry’s most comprehensive resource on IT markets, trends, products, vendors and geographies, has described ILOG as being "the largest software component provider" in the world. The company’s proprietary technologies are among the software industry’s most advanced and the direct result of customer collaboration. It has strong ties with all the leading ISVs, and its customer base and reach are worldwide, covering Asia, Europe and the Americas.
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