| Product and service recommendation |
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Recommend and Model Services for Maximum ROI
Understanding what the customer wants can be baffling, but it's critical to exploiting online sales opportunities. How do you price an unlimited consumer long-distance plan? How do you maximize the value of business customers for 1-800 or Internet services? How do you quickly implement new offering bundles created by the marketing team? And do you prevent customers from quitting the order process?
ILOG solutions help improve the online ordering experience. Dynamic questionnaires determine exactly what the customer needs, building up a database of market information. Instead of being overwhelmed by options, customers can take advantage of bundled offers, mixing services like Internet and wireless, and value-added features like SLAs.
ILOG solutions
ILOG technology provide centralized information, flexibility and performance:
- Determines products or services that best match customers needs while satisfying current marketing objectives
- Empowers business users with a natural-language rules interface that lets them implement changes without coding
- Implement marketing strategy immediately, instead of waiting for weeks
- Interactive selling adds responsiveness throughout the selling cycle, helping your company strike quickly
Next steps
Learn more about how ILOG can help you develop configuration for advanced CRM applications.
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