For technical support, contact your local distributor or, if you are a direct ILOG customer, contact one of the offices listed below according to your location. The ILOG technical support you depend on is defined in the Exhibit A of your maintenance agreement.

Access to technical support is allowed for owners of an ongoing maintenance contract number. To access the technical support pages on our Web sites you will need the maintenance contract number and the name of the person this contract was sent to in your company.

The use of e-mail is encouraged to obtain faster service.

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